These Terms of Service (“Terms”) are a legally binding agreement between you and Vikii Store. By accessing our website, browsing our content, or purchasing any product, you are agreeing to comply with the following terms and conditions in their entirety. We strongly encourage you to read this document carefully before proceeding.

Eligibility to Use Our Services

Our products and services are intended for individuals who are 18 years of age or older. If you are under 18, you may only place an order with the involvement and consent of a parent or legal guardian. You are required to ensure that all personal and payment details you provide are truthful, accurate, and complete. Any attempt to provide false, misleading, or incomplete information will result in the immediate cancellation of your account or order without notice.

Agreement to These Terms

By using our services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, along with any additional policies such as our Refund Policy, Shipping Policy, and Privacy Policy. These policies are considered part of these Terms. If you do not agree to these Terms in full, you must immediately stop using our website and refrain from placing any orders.

Right to Modify Terms

We reserve the right to revise, update, or completely replace these Terms at any time without prior written notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to check this page periodically. Continued use of our services after changes have been posted constitutes your acceptance of the new Terms.

Account Registration Responsibilities

In order to make purchases, you may be required to register for an account on our website. You are solely responsible for safeguarding your login credentials and for all activities conducted under your account. If you suspect unauthorized access or any breach of security, you must notify us immediately via umeerubab682@gmail.com. We are not responsible for any loss or damage arising from your failure to protect your account details.

Product Listings and Availability

We strive to ensure that all product descriptions, images, and specifications on our website are accurate and up to date. However, minor variations in color, design, or packaging may occur due to manufacturing changes or digital display differences. All products are subject to availability and may be withdrawn from sale at any time without notice. We reserve the right to limit quantities purchased per customer, per household, or per order to prevent misuse.

 Pricing, Currency, and Payment Terms

All prices displayed are in Pakistani Rupees (PKR) unless otherwise indicated. Prices may be changed at any time without notice due to market conditions or supplier cost changes. Payments must be made in full at the time of order using the available secure payment methods. If your payment is not successfully processed, your order will not be shipped. We are not responsible for any fees or charges imposed by your bank, credit card provider, or payment processor.

 Order Acceptance and Processing

When you place an order, you will receive an email confirmation acknowledging receipt of your order. This does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, pricing errors, payment issues, or suspected fraudulent activity. Once your order has been shipped, it is considered accepted and a binding sales contract is formed.

Shipping, Delivery, and Risk Transfer

We make every effort to process and dispatch orders within the stated timeframes; however, delivery dates are estimates and not guaranteed. Delays can occur due to courier backlogs, weather conditions, or other factors beyond our control. The risk of loss or damage passes to you once the order is delivered to the shipping address you provided. It is your responsibility to ensure that delivery details are accurate and that someone is available to receive the package.

Returns, Refunds, and Exchanges

All returns and refund requests must comply with our official Refund Policy. Products must be returned in their original, unused condition with all packaging intact unless they were delivered defective or damaged. Certain products, including personal care items, perishable goods, and custom-made items, are non-returnable. Refunds will be processed back to the original payment method after the returned item has been received and inspected by our team.

Use of Website Content

All text, images, graphics, logos, product names, and other content displayed on our website are the exclusive property of Vikii Store and protected by copyright and trademark laws. You may not copy, reproduce, distribute, or modify any content without our prior written consent. Unauthorized use of our intellectual property will be pursued to the fullest extent allowed by law.

Prohibited Uses of Our Services

You are strictly prohibited from:

• Engaging in any fraudulent, unlawful, or abusive activity while using our services.

• Interfering with website security or attempting to gain unauthorized access to our systems.

• Using automated scripts, bots, or other tools to extract data from our website.

• Providing false or misleading information during checkout or in communications with us.

Limitation of Liability

To the maximum extent permitted by law, Vikii Store shall not be held liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our products or services. This includes but is not limited to loss of profit, loss of data, or delays in delivery. Our total liability in any case will not exceed the total amount paid by you for the specific product in dispute.

Indemnification Obligations

You agree to indemnify, defend, and hold harmless Vikii Store, its employees, partners, and affiliates from any claims, damages, losses, or expenses resulting from your breach of these Terms, your misuse of our products, or any violation of applicable laws.

Third-Party Services and Links

Our website may contain links to third-party websites or services for your convenience. These third parties are not under our control, and we are not responsible for their content, privacy policies, or practices. Visiting such sites is at your own risk, and you should review their terms before interacting with them.

Events Beyond Our Control (Force Majeure)

We are not responsible for any delay or failure to fulfill our obligations caused by events beyond our reasonable control, such as natural disasters, pandemics, government restrictions, strikes, transportation failures, or internet outages. In such cases, our obligations will be suspended for the duration of the event.

Privacy and Data Security

We respect your privacy and handle personal information according to our Privacy Policy. We take reasonable measures to protect your data from unauthorized access, but we cannot guarantee absolute security. By using our services, you consent to our collection, storage, and use of your information as described in our Privacy Policy.

Governing Law and Legal Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of Pakistan. Any legal disputes will be subject to the exclusive jurisdiction of the courts located within Pakistan.

Dispute Resolution Procedure

In case of a dispute, you agree to first attempt to resolve the matter amicably by contacting us at umeerubab682@gmail.com. If no resolution is reached within 30 days, the dispute may be referred to the courts of Pakistan for settlement.

Severability of Terms

If any part of these Terms is found to be invalid or unenforceable by a court, the remaining provisions will continue in full force and effect.

 Contact for Questions

If you have any questions about these Terms or require clarification, please reach out to us at:
📧 umeerubab682@gmail.com
We aim to respond to all queries within one business day.